Meet Our Teams

Academic Innovation and Institutional Effectiveness is comprised of the following teams: Main Office, Institutional Effectiveness, SJSU Online Advising and Student Success, or SJSU Online Enrollment Management.

Main Office

Portrait of Ronald F. Rogers

Ronald F. Rogers

Vice Provost for Academic Innovation and Institutional Effectiveness | Accreditation Liaison Officer

Phone: 408-924-5652

Portrait of Shealyn Bissell

Shealyn Bissell

Projects and Program Analyst

Phone: 408-924-8678

Portrait of Shannon Gallagher

Shannon Gallagher

SJSU Online Coordinator

Phone: 408-924-2430

Portrait of Spartan

Vacant

Institutional Effectiveness Analyst

Portrait of Huyen Pham

Huyen Pham

Academic and Institutional Effectiveness Coordinator

Phone: 408-924-1318

Institutional Effectiveness

Portrait of Priya Raman

Priya Raman

Director of Assessment, Chair of the Accreditation Review Committee, and Associate Professor

Communication Studies | College of Social Sciences

Phone: 408-924-5371

Portrait of Erin Woodhead

Erin Woodhead

Chair of the Program Planning Committee and Associate Professor

Psychology | College of Social Sciences

Phone: 408-924-5654

SJSU Online Advising and Student Success

Portrait of Sarah Gordon

Sarah Gordon

Managing Director

Phone: 408-924-3994

Portrait of Jamie Carranza

Jamie Carranza

Online Student Success Advisor

Phone: 408-924-7506

Photo of Jake Lorchueya

Jake Lorchueya

Online Student Success Advisor

Phone: 408-924-7508

Portrait of Sarah Miers

Sarah Miers

Online Student Success Advisor

Phone: 408-924-7507

Photo of Ryan Ploch-Branscum

Ryan Ploch-Branscum

Online Student Success Advisor

Phone: 408-924-7505

Spartan Spirit Head

Vacant

Online Student Success Advisor

SJSU Online Enrollment Management

Portrait of Rey Penate

Rey Penate

Senior Director for Online Recruitment

Phone: 408-924-2498

Portrait of Billy Cunningham

Billy Cunningham

Online Communications and Data Manager

Phone: 408-924-7590

Portrait of Alexa Lopez

Alexa Lopez

Online Recruitment Coordinator

Phone: 408-924-7584

Portrait of Isabella Aguilar

Isabella Aguilar

Enrollment Counselor

Phone: 408-924-7585

Portrait of Reuel Evangelista

Reuel Evangelista

Enrollment Counselor

Phone: 408-924-7570

Portrait of Joanne Young

Joanne Young

Enrollment Counselor

Phone: 408-924-7583

Spartan Spirit Head

Vacant

Enrollment Counselor

For SJSU Online staff in other divisions and offices, view our Organizational Chart