Health Insurance

Mandatory Health Insurance for International Students

The health insurance plan offered by IG, is a comprehensive low-cost insurance plan that includes coverage for illness and injury, medical evacuation and repatriation. For more information about the insurance fees, please go to https://www.sjsu.edu/igateways/apply/apply-now/program-dates/. The health insurance fee will be included in your tuition amount and will need to paid in your student portal. 

If you would like coverage during flight and travel time to the United States, we suggest purchasing a travel insurance for the period of time before your JCB insurance coverage comes into effect.

When classes are online due to COVID-19:

While IG programs are held online due to COVID-19. All F-1 students who will be enrolled in online IG programs from a U.S. location are required to purchase the mandatory health insurance plan (offered at International Gateways). F-1 students who will be enrolled in online IG programs from their home countries are not required to purchase the health insurance from IG. 

Spouse/children insurance is NOT available on the IG sponsored plan. Search online to find several insurance options or you can find a few by Clicking Here. Purchase coverage for your spouse and children online at your own risk. JCB and IG maintain no association with or responsibility for any Non-IG plans purchased and will not provide enrollment and/or support associated with any Non-IG plans. 

When classes are back on SJSU campus:

When IG programs are back on SJSU Campus. All F-1 students who will be attending IG programs on SJSU campus are required to purchase the mandatory health insurance plan (offered at International Gateways) before they arrive in the United States. 

Spouse/children insurance is NOT available on the IG sponsored plan. Search online to find several insurance options or you can find a few by Clicking Here. Purchase coverage for your spouse and children online at your own risk. JCB and IG maintain no association with or responsibility for any Non-IG plans purchased and will not provide enrollment and/or support associated with any Non-IG plans.

Student Health Center:

Whenever possible, you are strongly encouraged to use the resources of the Student Health Center located on the SJSU campus, but it is not required. For more information about the Student Health Center, visit http://www.sjsu.edu/studenthealth/.

Filing a Claim:

Students must mail the claim bills directly to AETNA, not through the International Gateways office. Remember to keep a copy your receipts and bills for your own records before mailing them out. If you have copies of your receipts and need assistance filing a claim, you can come to the International Gateways office and a staff member can assist you.

*International Gateways and SJSU are not responsible for lost bills or any claims not rendered by Aetna or any other health insurance companies.

General Information:

The Supplemental Medical Evacuation and Repatriation plan is ONLY for International Gateways students who have a campus approved Medical Insurance policy.

You will receive more information about the health insurance plan upon arrival during orientation week. If you have any questions about health insurance or not sure which health insurance plan to purchase, please email us at igateways@sjsu.edu with your FULL NAME, student ID number, and your question. Please allow one to two business days for our office to reply to your email.