The Family Educational Rights and Privacy Act of 1974 (FERPA) protects the privacy of student records. SJSU Student Information Disclosure follows the restrictions outlined by FERPA, and requests for contact information are not honored.
The H&A Student Success Center is committed to protecting the privacy of all student records, and follows all federal, state, and university rules and regulations regarding student educational records.
Keeping Your Data Safe
Student academic records are considered to be information that designates a student's academic performance, and other contextual information. When we request information from you, we follow the California State University's Records/Informaton Retention and Disposition Schedule on Student Records [pdf].
All information retained is kept on an encrypted private data server maintained by SJSU's Information Technology department.
Requesting Student Records Access
Students may grant a designated person access to their academic records by submitting a FERPA Authorization Release Form. Most student records are accessible by the student themselves through MySJSU.
To receive an official academic record including official transcripts and verification of enrollments or degrees, students must contact the Office of the Registrar.
Guests in Advising Sessions
Students may have a guest in advising sessions as long as the individual is related to the student in a way where knowledge of academic performance is necessary or related to the individual in question. This includes parents, guardians, and spouses.
Guests will be required under all circumstances (including digital and online advising sessions) to submit an Authorization to Release Information - Signed Consent, which can be provided by the H&A Student Success Center. Guests may also provide a previous FERPA Signed Consent Disclosure document that is still valid and on-file with the Office of the Registrar.
Students have the option to cancel disclosure to the guest through written consent provided in-person to the H&A Student Success Center.
Unauthorized/undisclosed external parties will result in immediate termination of the advising session.