Frequently Asked Questions

I have a disability. Can I still use the pool?
The Timpany Center is an all-accessible facility that is open to all ages and all abilities.

I do not have a disability. Can I still use the pool?
Yes, the Timpany Center is open to all ages and all abilities.

Can I have an attendant in the water with me?
Yes, attendants are allowed in the water. An attendant must stay within arm's reach of you, and must also pay the attendant fee.

I would like someone to help me in the water. Can you set me up with an attendant?
No, the Timpany Center does not provide attendants. However, Timpany Center is classified as a learning institution through San Jose State University, and we offer the Spartan Program. This is a program where you work with a student and both gain from the hands on experience. For more information regarding the Spartan Program please speak with our outreach coordinator.

Does the Timpany Center accept insurance?
No, the Timpany Center does not take insurance. We can provide you with a receipt printed on Timpany Center letterhead for you to submit to your insurance company on your own if your insurance provides reimbursements. 

What forms of payment does the Timpany Center accept?
We take cash, check, and the following credit or debit cards: Visa, MasterCard, and Discover. All checks must be made payable to San Jose State Research Foundation or SJSURF.

How can I support the Timpany Center?
The Timpany Center graciously accepts donations. Please visit our donation store.