Makeup Exams

About Our Makeup Exam Service

Our office provides makeup exam services for SJSU students who are unable to complete exams at alternate times with their instructors during regular office hours. This service is intended to assist SJSU faculty by providing additional flexibility in specific individual cases. Our makeup exam service is optional for instructors and is only available by instructor approval/request, for SJSU courses only.

Students may opt to use this service up to three times per semester at no charge. Additional makeup exams, if needed, may be proctored at our standard test proctoring rate. Fees may be waived in emergency cases with appropriate documentation; the Testing Office reserves the right to approve/deny waivers on a case-by-case basis.

Requesting an Exam

Talk to your instructor first. Our service is only available at their request. Instructors have the right to insist that you make up exams for the course according to the policies on their syllabus.

  1. Instructors initiate the process by completing a Makeup Request Form [pdf]. The completed form, along with all instructions and test materials, can be sent to We will send confirmation upon receipt. Instructors will direct you to contact us once we have your exam.

  2. Students e-mail the Testing Office to schedule an appointment. All testing is conducted by appointment only, scheduled 1-2 business days in advance, NOT counting weekends. (Hours: M-F, 8:30am-4:30pm)

Our office is located in Industrial Studies 228. Arrive 5-10 minutes early to check in. Bring a current photo ID (or SJSU Tower Card) and any materials required by your instructor for your exam (scantrons, blue books, etc). Testing fees, if any, will be collected in advance. 

Special Circumstances


Frequently Asked Questions

For all other questions, please e-mail