Communicating with Students during a Canvas Outage

Send an email to all your students from PeopleSoft using these instructions:

1. Go to One.SJSU and select the MySJSU sign in link.
2. Enter your SJSU ID and password.
3. Ensure your correct term is selected. 
4. Select the class you want to view by selecting the class roster icon. The class roster icon is represented by a drawing of three people.
5. At the bottom of the screen, select Notify All Students.
6. A new window will appear and you can edit the subject and message text. 
7. Finally, select Send Notification. 

Students will recieve an email in their preferred email inbox. For most students it will be their SJSU email. Instructors will also receive a copy of the email in their SJSU email inbox. 

For screenshots showing these steps, go to How to Email Students from PeopleSoft.

Email and Announcement Examples

• Go to the Temporary Change to Asynchronous Remote Instruction Template for an email example. 
• Go to the Temporary Option of Remote Synchronous Attendance Template for an email example.  

Students

During a Canvas outage, SJSU students are encouraged to attend their classes as scheduled to stay engaged with their instructors.

Students can contact their instructor by email with any questions they may have. Go to the SJSU Directory and search by instructor name or department.