Who We Are at FD&O

FD&O Contact Information

Main Contact

(408) 924-1950 | workcontrol@sjsu.edu

For all inquiries and non-emergency matters, please direct communication through this main department contact information.

iService

Virtual help ticket website, for all service requests: custodial, grounds, maintenance, moving services, utilities, etc.

Request service

Emergency Phone Line

(408) 924-1990: Mondays through Fridays, all campus "open" days, from 8 a.m. to 5 p.m.

(408)-924-2222: call UPD for facility-related emergencies that occur after-hours

FD&O Leadership and Service Areas

Traci Ferdolage

Senior Associate Vice President
Facilities Development and Operations
Phone: (408) 924-1940
Email: traci.ferdolage@sjsu.edu

Cynthia Soto

Executive Assistant & Operations Specialist
Phone: (408) 924-1927
Email: cynthia.soto@sjsu.edu

Administrative Services

Danielle Ortuno, Director
Phone: (408) 924-1984
Email: danielle.ortuno@sjsu.edu

Energy, Utilities and Sustainability

Aaron Klemm, Senior Director
Phone: (408) 924-1959
Email: aaron.klemm@sjsu.edu

Environmental Health and Safety

Matt Nymeyer, Director
Phone: (408) 924-1969
Email: matt.nymeyer@sjsu.edu

Maintenance and Operations

Jim Kari, Senior Director
Phone: (408) 924-1921
Email: jim.kari@sjsu.edu

Maintenance and Infrastructure Projects

Timothy Gridley, Director
Phone: (408) 924-6168
Email: timothy.gridley@sjsu.edu

Custodial and Moving Services

VACANT

Submit all requests and issues to iService or call the FDO Work Control desk at (408) 924-1990. Remote users must be connected to a university VPN to access iService. If you cannot access that platform, call FDO Work Control.

Design and Construction

VACANT

Grounds and Landscaping

VACANT

Submit all requests and issues to iService or call the FDO Work Control desk at (408) 924-1990. Remote users must be connected to a university VPN to access iService. If you cannot access that platform, call FDO Work Control.

Physical and Capital Planning

VACANT

Real Estate and Special Projects

VACANT