Routine and Non-Routine Requests
Please Call 408-924-1990 for Emergency Requests
Routine
Routine Services
The Routine services that Facilities Development Operation's staff provides includes Maintenance of the following.
Major Building Systems
- Heating
- Ventilation
- Air Conditioning
- Plumbing
- Electrical
- Etc.
Campus Utilities
- Electrical
- Heating
- Cooling
- Natural Gas
- Potable Water
- Reclaimed Water
- Sewer
- Storm Drain
Building Envelope
- Walls
- Roof
- Windows
- Etc.
Other
- Electrical
- Heating
- Cooling
- Natural Gas
- Potable Water
- Reclaimed Water
- Sewer
- Storm Drain
Typical Routine Requests
Some typical routine requests to the i-Service Desk would include:
- Exit Devices
- Roof Leaks
- Utility Repairs
- Broken Sprinkler Heads
- Burned Out Light Ballasts
- Diffuser Broken / Hanging
- Circuit Breakers Tripped
- Custodial Services
- Graffiti Removal
- Plumbing Leaks
- Key Broken in Lock
- Lock Repair
- Bulbs / Lights Not Working
- Heating and Air Conditioning
- Too Hot or Too Cold
Non-Routine
The following services require a non-routine service request be placed through the i-Service Desk by the requesting department:
- Signs (Exterior / Interior)
- Remodeling / Alterations / Renovation
- Painting (Excluding Graffiti Removal)
- Temporary Electrical Power
- Metal Fabrication Services
- Moving Services
- Self-Help Projects
- Packing Boxes
- Rewiring / Outlet Installation
Keys and Key Cards
Service requests for Keys and Key Cards are provided by the Facility Maintenance and Construction Lock Shop. Please read the University Key Control Policy (Revision in Process) for details and instructions. You can also contact the Customer Service Desk at 408-924-1990.
Cost Allocation/Chargeable Questions
Please contact the Customer Service Desk at 408-924-1990.
