ESSC Live Help Desk

The in-person help desk is in the Engineering building on the 1st floor in ENG 116. Bring your student Tower ID card. Service is first-come, first-served.

Monday through Friday*
8:30 a.m. to 12:00 noon
1:00 p.m. to 4:30 p.m.
(closed for lunch daily 12:00 - 1:00 p.m.)

Drop-in Advising (hours usually differ from hours of business)

• In-person at ENG 116 - see calendar for days and hours
• Virtual via Zoom - see calendar for days and hours

*closed weekends and holidays

E-mail ESSC

Current response time is longer than usual. You will receive an auto-reply with some helpful resources. Include your SJSU student ID number in all communication as well as a clear and concise description of your question or issue. You can attach any supporting documents.

If your issue is detailed or complicated, or will take more than 5-10 minutes to discuss by phone or drop-in, please make an advising appointment via Spartan Connect.

See an ESSC Advisor

Major advising, hold removal, probation, transfer equivalency petitions, and more. Appointments, made via Spartan Connect, can be virtual via Zoom or in-person at the ESSC office ENG 116.

Selecting your appointment topic will provide a list of available advisors and appointment slots. See our undergraduate advising service options, our graduate advising service options, and instructions for making an appointment.

Undergraduate Advising

Changing your major? Need information regarding transfer equivalencies? Start here.

Graduate Advising

Requirements, eligibility, and application information. Discover how a post-baccalaureate degree can level-up your career.

Career and Professional Development

Recruiters are looking for more than a degree these days. Graduate with a well-rounded resume that includes internships, student activities, and marketable job skills. A career advisor can show you how.