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ESSC Live Help Desk

The in-person help desk in the Engineering building on the 1st floor in E116 is now available. Bring your student Tower ID card. Service is first-come, first-served.

Current in-person hours, subject to change:

Mon & Weds 10:00 a.m. to 12:00 noon
Mon & Thurs 1:00 to 4:30 p.m.
Tues 1:00 to 3:30 p.m.
(closed for lunch daily 12:00 - 1:00)

In-person drop-in advising at E116 is available 11:00 a.m.-12:00 p.m. and 1:00-2:00 p.m. Virtual drop-in advising is available per this calendar.

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E-mail ESSC

Typical response time is 48 hours. Include your SJSU student ID number in all communication as well as a brief description of your question or issue.

If you have an urgent or complicated matter, especially outside of normal business hours, email can be the best option for us to address your inquiry in a timely fashion.

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See an ESSC Advisor

Major advising, hold removal, transfer equivalency petitions and more. Appointments, made via Spartan Connect, can be virtual via Zoom or in-person at the ESSC office.

Selecting your appointment topic will provide a list of available advisors and appointment slots. See our list of advising service options and instructions for making an appointment.


Undergraduate Advising

Changing your major? Need information regarding transfer equivalencies? Start here.

Graduate students in gowns

Graduate Advising

Requirements, eligibility, and application information. Discover how a post-baccalaureate degree can level-up your career.

People who are in various career fields

Career and Professional Development

Recruiters are looking for more than a degree these days. Graduate with a well-rounded resume that includes internships, student activities, and marketable job skills. A career advisor can show you how.