Registrar Services Support during the Shelter in Place

Effective ways to communicate with us

1) for urgent inquiries, contact us by phone or Live Chat. M-F, from 9am- 4pm at 408-283-7500. Our Call Center will reopen on Tuesday, July 14. 2) for non-urgent questions, email us at Do not submit forms to this email address. See below on how to submit forms. Response time is within 2-3 business days. Use your SJSU email address at all times. Include SJSU ID, full name, and subject line.

Undergraduate Graduation information

See the details

How to submit your completed form(s)

1) DocuSign is the preferred and secured method. Use your SJSU email to send forms to records_regist@ Do not include SSN, DOB, or passport info. 2) Use Dropbox by the Student Services Center entrance 3) USPS Mail

Contact information for other Student Services offices

1) Billing and tuition information, contact Bursar’s Office at 2) Financial Aid & Scholarship, contact FASO at  3) Admissions, contact 4) Transfer Credit, contact

Students Register for Classes


Understand how registration works at SJSU and learn all the tips you can.

Students Stay on Top of Upcoming Deadlines


Stay on top of upcoming deadlines and other important dates.

Request a Grade Change


Learn how SJSU’s grading system works, when can you view your grades and more.

Graduation Info

Graduation Info

Find everything you need to know about undergraduate graduation from applying through receiving your diploma.

California's Residency

Residency & CA Non Resident Tuition Exemption (AB540)

Learn all the guidelines, requirements and deadlines for California’s Residency and AB 540.

Enrollment Verification

Enrollment Verification

Request an official enrollment, GPA or degree verification letter.