Update Personal Information

Keeping your personal information current and accurate is an essential part of maintaining your academic record.

See items that can be updated/ corrected via MySJSU vs. using Personal Information Change Request [pdf]:

Item Description Update via MySJSU Personal Info. Change Request [pdf] *
Primary Name
No
Required
Preferred Name
Yes
Optional
Address
Yes
Optional
Phone Number
Yes
No
Email Address (Preferred)
Yes
No
Social Security Number update
No
Required
Gender Update
No
Required
Date of Birth Correction
No
Required

* Use the Personal Information Change Request [pdf] if it is required or you no longer have access to MySJSU.

Supporting Documentation

With your request form, you must include copies of supporting documents to validate it.  These documents need to be government-issued documents such as a court order, driver’s license, social security card, or passport.

Submitting Your Form

You may drop your request form with proper documents in the dropbox by Student Services Center(SSC) entrance, send them via mail, or fax them to 408-924-2077.

Additional Information:

Primary Name(Legal Name)

  • Will be used on all official university documentation such as the diploma, official/ unofficial transcript, the SJSU ID (Tower) Card, and any documentation involving financial aid or student accounts.
  • Students must continue to use their primary names when conducting official university business.
  • Will be used for student’s SJSU email address in this format: FirstName.LastName@sjsu.edu. 
  • If update or correction is needed, Personal Information Change form is required.

Preferred Name Policy

San Jose State University recognizes that members of our community may choose names other than their legal names to identify themselves. SJSU allows preferred names as long as the name is not used to misrepresent or evade legal obligations.  Inappropriate use of the preferred name policy may result in a violation of the Student Conduct Code and be referred to the Office of Student Conduct and Ethical Development. The university reserves the right to remove a preferred name if it is being used improperly.

  • Current students can set up a “preferred name” by changing first and/or middle names on MySJSU
  • The preferred name will only be seen on Class Rosters and Grade Rosters.  The student's Primary name(Legal name) will appear on all official documents such as transcripts and diplomas. 
  • The student’s SJSU.edu email address will be student's legal name in this format: FirstName.LastName@sjsu.edu. 
  • CANVAS does have an internal process that allows you to display your preferred name.

Have Additional Questions?

You may contact Office of the Registrar at registrar@sjsu.edu.