Submit a ticket

To make a request for a consultation or services, pease file a iSupport ticket request by visiting Engineering iSupport page and selecting Instructional Design.

The topics include, but not limited to: course delivery, remote teaching, and online exams with instructional technology tools, etc. Thank you.

  • Step 1:  Login to your one.sjsu.edu accountand enter "College of Engineering iSupport" in the search box

enter College of Engineering iSupport in the search box.

  • Step 2: Click Start button, the Engineering iSupport page will be shown

Step 2: Click Start button

  • Step 3: Click the Instructional Design icon from the Service Request for Department category

Click the Instructional Design icon

  • Step 4: Enter the detailed information and click Save button to submit a iSupport ticket

Step 4: Enter your question and click Save button to submit an iSupport ticket