Q&A Duo MFA
How does Duo MFA work?
Two-Factor Authentication combines something you know (your SJSU ID and SJSUOne password) with something you carry (via an app on your smartphone) to ensure that only you can log in to your SJSUOne account. After entering your SJSU ID and password you will be prompted to confirm your login using your device.
- Read Duo's Guide to Two-Factor Authentication
- Duo's YouTube Channel contains instructional videos on how to take advantage of Duo MFA
Contact the IT Service Desk at 408-924-1530.
Because Duo MFA is a security service, the IT Service Desk must confirm your identity before providing assistance.