Resolves any issues or incidents you experience and performs all preventative maintenance required to ensure applications run efficiently/remain available during operating hours.
What You Need to Know
- IT Enterprise Solutions provides Solution Support to the campus divisions for administrative and enterprise applications.
- IT Enterprise Solutions will work with you to resolve any issues or incidents.
- We also perform all preventive maintenance required to ensure that these applications run efficiently and remain available during operating hours.
- Application monitoring
- Issue/incident resolution
- Application upgrades and maintenance
Who Has Access
What You Need to Do
Submit a ticket request with a detailed description of your needs.
Solution Support for applications are specific to the request.
Cost & Requirements
There is no cost.
For Solution Support, open a help ticket.