Bicycle Enclosures

How to Gain Bicycle Enclosure Access

TS made changes to the existing bicycle enclosure agreement effective January 2, 2020.

New Users: To sign up for an access key, fill out the Bike Enclosure Key Agreement Form, [pdf] print it out, and turn it in at the the General Services center in Student Union, East Wing (9th Street Plaza), Room 1800.

You'll need to provide the SJSU Tower Card and your bicycle's make, color and serial number (The serial number is usually printed on the bottom of the frame). There is a $10.00 refundable deposit for the access key.

Existing Keyholders Prior to 1/2/2020: AS Transportation Solutions will no longer collect deposits for enclosure keys. Individuals who wish to access the enclosures will have to pay a one time fee of $15 to obtain a key. As an existing user you will have the option to continue with the program or opt out. If you chose to stay with the program, you will need to complete the new agreement by February 28, 2020. Your $10 deposit will be collected as your fee, existing users will not be charged the additional $5. If you have a deposit on hand that is greater than $10, the difference will be returned to you. All returns must be processed in person. Please visit the Transportation Solutions office located in the Student Union, Room 1800. SJSU Tower ID required.

If you choose to opt out of the program you will have until May 22, 2020 (end of Spring term) to return your key and claim your deposit. Failure to request your deposit by the deadline will result in forfeiture of your deposit and deactivation of your key.

Note: The lockers inside the Bike Enclosures are not weather-proof and are for storing.
Note: Only currently enrolled or employed SJSU students and faculty/staff may sign up for Bicycle Enclosure keys and have access to enclosures. TS will deactivate keys issued to users who are no longer enrolled or employed at SJSU.

Optional Bicycle Lockers

Transportation Solutions provides long-term rental of the accessory lockers located inside every Bicycle Enclosure for a non-refundable base fee of $30.00 per semester and a one time refundable key deposit of $20.00. To rent a locker, fill out the Bike Locker Rental Agreement Form [pdf], print it out, and turn it in at the General Services center in the Student Union.

Note: The lockers inside the Bike Enclosures are not weather-proof and are for storing

Enclosure Guidelines

Hold access key near sensor to open Enclosure door.
Lock your bicycle's frame and wheel to the bike rack with your own lock. (U-locks strongly recommended)
Overnight parking is not recommended.

Enclosure Code of Conduct

Do not transfer the Enclosure Key to another person. Passing on your key to someone else will nullify your rental agreement. The Associated Students (AS) will not return deposit for a transferred key.

Do not allow a non-key holder to enter the Enclosure.

Do not prop the Enclosure door open.

Do not post fliers, stickers, or propaganda on Bike Enclosures' lockers, walls/fences, racks or other AS or SJSU property. SJSU PD 2001-01

Do not lock bikes to the fence, trees, light poles, etc.

Do not repair bikes in the Enclosure.

Do not leave bikes unattended for an extended period of time.

Report any suspicious activity to the University Police (408) 924-2222

Replacement Enclosure Keys

If your Enclosure Key is lost, stolen or damaged, your deposit will not be refunded. You may obtain a replacement key with a deposit as shown in the following table.
If you drop out / leave the University, you must return the Enclosure key to Transportation Solutions before the first day of instructions of the following semester. If the key is not returned by this date, your Enclosure key will be deactivated and your deposit will be forfeited.

Replacement fees:

First time $25
First time with police report $15
Additional Replacements $25

If a replacement key is issued and then the original is found, you may return the original key and receive a refund of the deposit for the original key. When you return the replacement key to TS, the deposit would also be refunded to you by mail.
If your key is defective or disabled, you may be able to obtain a replacement key at no cost.

Abandoned Bicycles

Any bicycle left unattended in the enclosure continuously for more than 3 days will be considered abandoned. After a 48-hour notice has posted on the abandoned bicycle, Transportation Solutions will remove the bicycle. All abandoned bikes will be donated to a charity organization.

Damage and Liability Limits

Enclosure users will be financially responsible for damages to the enclosure, access key and accessory lockers caused by misuse beyond normal wear and tear.

A.S. is not responsible for fire, theft, loss, or damage to the bicycle or any other item left in the Enclosure or Accessory Locker. Enclosure users are responsible for ensuring the bicycle is properly locked and they use the Enclosure at their own risk.