IT Service Desk

Located on the first floor in Clark Hall, the IT Service Desk Staff is ready to help you with your technical needs. You can call us, email, send a support request, or chat with us.

Our Computer Labs are available in Clark Hall 102 and Campus Village B


Appointment Scheduling

Schedule an appointment to speak with an available staff member.

Contact Us

Phone: (408) 924-1530
Email: itservicedesk@sjsu.edu
Submit a ticket: Open a help ticket

Regular Semester Hours

Phone Support

DAYS OPEN HOURS
Monday - Thursday 7:00 am - 9:45 pm
Friday 7:00 am - 5:30 pm
Weekends 9:00 am - 4:45 pm

Live Chat Hours

DAYS OPEN HOURS
Monday - Thursday 8:00 am - 5:00 pm
Friday 8:00 am - 5:00 pm
Weekends Closed

Semester Break Hours ( Dec. 16, 2020- Jan. 25, 2021)

Phone support

   
  Monday-Thursday 7:45-6:00 PM
  Friday  7:45-5:00 PM
  Saturday-Sunday 9:00-4:00 PM
Chat support    
  Monday-Thursday 8:00-5:00 PM
  Friday 8:00-4:30 PM
  Saturday-Sunday 9:30-3:30 PM
QLess appointments    
  Monday-Thursday

9:30 am - 8:30 pm

  Friday-Saturday-Sunday

9:30 am - 3:30 pm

Thank you.

Lab Hours