IT Service Desk
Located on the first floor in Clark Hall, the IT Service Desk Staff is ready to help you with your technical needs. You can call us, email, send a support request, or chat with us.
Our Computer Labs are available in Clark Hall 102 and Campus Village B.
Appointment Scheduling
Schedule an appointment to speak with an available staff member.
- Schedule a Zoom Video/Call appointment
Contact Us
Phone: (408) 924-1530
Email: itservicedesk@sjsu.edu
Submit a ticket: Open a help ticket
Regular Semester Hours
Phone Support
| DAYS | OPEN HOURS |
|---|---|
| Monday - Thursday | 7:00 am - 9:45 pm |
| Friday | 7:00 am - 5:30 pm |
| Weekends | 9:00 am - 4:45 pm |
Live Chat Hours
| DAYS | OPEN HOURS |
|---|---|
| Monday - Thursday | 8:00 am - 5:00 pm |
| Friday | 8:00 am - 5:00 pm |
| Weekends | Closed |
Semester Break Hours ( Dec. 16, 2020- Jan. 25, 2021)
Phone support |
||
| Monday-Thursday | 7:45-6:00 PM | |
| Friday | 7:45-5:00 PM | |
| Saturday-Sunday | 9:00-4:00 PM | |
| Chat support | ||
| Monday-Thursday | 8:00-5:00 PM | |
| Friday | 8:00-4:30 PM | |
| Saturday-Sunday | 9:30-3:30 PM | |
| QLess appointments | ||
| Monday-Thursday |
9:30 am - 8:30 pm |
|
| Friday-Saturday-Sunday |
9:30 am - 3:30 pm |
