IT Service Desk
Located on the first floor in Clark Hall, the IT Service Desk Staff is ready to help
you with your technical needs. You can call us, email, send a support request, or
chat with us.
Our Computer Labs are available in Clark Hall 102 and Campus Village B.
Appointment Scheduling
Schedule an appointment to speak with an available staff member.
Contact Us
Phone: (408) 924-1530
Email: itservicedesk@sjsu.edu
Submit a ticket: Open a help ticket
Service Desk Closed on All Campus Closure Holidays.
2021 Summer Session Hours
Phone Support
| DAYS |
OPEN HOURS |
| Monday - Thursday |
7:45 AM - 6:00 PM |
| Friday |
7:45 AM - 5:00 PM |
| Saturday |
9:00 AM - 5:00 PM |
| Sunday |
Closed |
Chat Support
| DAYS |
OPEN HOURS |
| Monday - Friday |
8:00 AM - 4:30 PM |
| Saturday |
Closed |
| Sunday |
Closed |
QLess Appointments
| DAYS |
OPEN HOURS |
| Monday -Friday |
9:30 AM - 4:30 PM |
| Weekends |
Closed |
Regular Semester Hours
Phone Support
| DAYS |
OPEN HOURS |
| Monday - Thursday |
7:00 AM - 9:45 PM |
| Friday |
7:00 AM - 5:30 PM |
| Weekends |
9:00 AM - 4:45 PM |
Chat Support
| DAYS |
OPEN HOURS |
| Monday - Thursday |
8:00 AM - 9:30 PM |
| Friday |
8:00 AM - 4:30 PM |
| Weekends |
9:00 AM - 3:00 PM |
Winter Session and Spring Break Hours
Phone Support
| DAYS |
OPEN HOURS |
| Monday - Thursday |
7:45 AM - 6:00 PM |
| Friday |
7:45 AM - 5:00 PM |
| Weekends |
9:00 AM - 4:00 PM |
Chat Support
| DAYS |
OPEN HOURS |
| Monday - Thursday |
8:00 AM - 5:00 PM |
| Friday |
8:00 AM - 4:30 PM |
| Weekends |
9:00 AM - 3:00 PM |
QLess Appointments
| DAYS |
OPEN HOURS |
| Monday - Thursday |
9:30 AM - 8:30 PM |
| Friday - Sunday |
9:30 AM - 3:30 PM |
ATTENTION: If you cannot contact anyone via CHAT or QLess during scheduled hours, please call (408) 924-1530 directly, leave a message and an agent will get back to you as
soon as possible. Thank you for your patience and understanding.
Lab Hours
